Microsoft mouse software problem how to#
Microsoft mouse software problem install#
Microsoft mouse software problem drivers#
Microsoft mouse software problem update#
Microsoft mouse software problem driver#

Microsoft mouse software problem how to#

You need to navigate Windows using your keyboard, for help navigating using the keyboard, see: How to navigate Windows using a keyboard. Follow the steps below to uninstall and reinstall the USB port drivers.

Microsoft mouse software problem drivers#

USB port drivers can get corrupted, causing a USB mouse not to work. How to restore Windows to an earlier copy.If your USB mouse worked previously, activate a Windows restore point to a date when the mouse worked on your computer. Two options for trying to fix corrupt drivers are to restore Windows to a previous point when the USB mouse did work, or uninstall and reinstall the USB port drivers. If your USB mouse does not work on the computer, the USB port drivers may be corrupt. Restart your computer and test the mouse to see if the updated drivers fix the issue.

Microsoft mouse software problem install#

If updated drivers are available, download and install the new drivers. You can visit the website of your mouse manufacturer to check for updated USB port drivers. Check our computer manufacturers list and motherboard companies list for links to manufacturer websites. Updated USB port drivers can fix mouse detection and functionality issues. USB mouse detection and functionality issues may be a result of outdated USB port drivers.

Microsoft mouse software problem update#

Motherboard and computer manufacturers update hardware drivers periodically, including USB port drivers.

Microsoft mouse software problem driver#

Updating the driver may fix issues with a non-functioning mouse. If a driver is installed for the mouse, we recommend you check for an update released since the installation of the driver. Check our mouse manufacturers list for links to many mouse manufacturer websites to download a driver for the mouse. While Windows may have a standard or default driver for the mouse, installing a driver for your specific mouse may fix the issue. You can check in the Device Manager for this. Remove all mice listed by highlighting each device and then pressing the Del on the keyboard.Д¬heck if a driver is installed for the mouse.Expand the mouse (mice) option in Device Manager by clicking the + symbol.To fix this problem, follow the steps below. If the mouse is working in Safe Mode, there is likely a driver or software conflict. Software or driver conflictД«oot into Windows Safe Mode. If the computer's keyboard works, shut down Windows properly by pressing the Windows key, and then using the arrow keys and Tab to select shut down. If the mouse has worked properly in the past (i.e., not a new mouse), shut down the computer and disconnect and reconnect the mouse. With a PS/2 mouse, check the back of the computer to verify that it's plugged into the PS/2 mouse port and not the PS/2 keyboard. Disconnect the wireless USB adapter and try plugging it into a different port.Make sure the wireless receiver is within range and is not blocked by too many objects.If the mouse doesn't appear to be on, replace the batteries.If your mouse has a power switch, it's often on the bottom side. Move your mouse around on the mousepad to see if any indicator comes on. Make sure the wireless mouse is receiving power by checking for some indication of power (usually a light).If the mouse connects to a USB hub, try connecting the mouse to a USB port on the back of the computer. If you are using a USB or cordless mouse, disconnect the mouse cable and reconnect to a different USB port.

Mouse is not connected correctlyДЇollow these steps to verify the mouse is connected correctly to the computer. If any new hardware was recently installed on the computer, remove it to help verify the new hardware is not causing a conflict with your existing mouse.

Windows freezes or stops responding frequently.

Reboot your machine to resolve this issue. If you are not taken to the blue screen within a few seconds, your computer is frozen. You may leave this menu by pressing the Esc.

This action should bring up a blue Windows options screen. If your keyboard does not include the LED described in the previous section, anywhere in Windows, press the Ctrl+ Alt+ Del keys at the same time. Keyboard doesn't have Num Lock indicator light If you don't have an indicator light, proceed to the next part of this section. Reboot the computer to resolve this issue. If this indicator does not change, your computer is frozen meaning all hardware on the computer (including the mouse) will not work. When Num Lock is pressed repeatedly, the Num Lock indicator LED on your keyboard should turn on and off. Make sure the computer is not frozen by pressing the Num Lock key on the keyboard. If your mouse pointer movement disappears, follow these steps to determine if your computer is completely frozen. When a computer freezes, the first sign is usually that the mouse has stopped responding on the monitor.